{ "openapi": "3.0.1", "info": { "title": "ReclameAqui Scraper [$4/1kšŸ’°] | RA1000 | Complaints", "description": "Brazilian company reputation data: ReclameAqui score, RA1000 status, response rates, CNPJ, segment rank and complaint threads with company replies ā€” for CX research and monitoring.", "version": "0.0", "x-build-id": "17ZFX8SeZxp5KF3Z1" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/ahmed_jasarevic~reclameaqui-com-br-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-ahmed_jasarevic-reclameaqui-com-br-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/ahmed_jasarevic~reclameaqui-com-br-scraper/runs": { "post": { "operationId": "runs-sync-ahmed_jasarevic-reclameaqui-com-br-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/ahmed_jasarevic~reclameaqui-com-br-scraper/run-sync": { "post": { "operationId": "run-sync-ahmed_jasarevic-reclameaqui-com-br-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "companies" ], "properties": { "companies": { "title": "Companies", "type": "array", "description": "Companies to scrape. Each entry can be a ReclameAqui slug (e.g. \"nubank\"), a company name (e.g. \"Nubank\"), or a full company URL (e.g. https://www.reclameaqui.com.br/empresa/nubank/). The slug is the part of the company page URL after /empresa/.", "default": [ "nubank" ], "items": { "type": "string" } }, "includeCompanyProfile": { "title": "Include company reputation profile", "type": "boolean", "description": "Emit one company record per company with the full reputation scorecard: score, response/resolution rates, RA1000 status, segment ranking, top problems, CNPJ and contacts.", "default": true }, "scrapeComplaints": { "title": "Scrape complaints", "type": "boolean", "description": "Emit complaint records for each company.", "default": true }, "includeInteractions": { "title": "Include company reply threads", "type": "boolean", "description": "Fetch each complaint's detail page to rebuild the full back-and-forth thread (company answers + consumer replies). Costs one extra request per complaint.", "default": true }, "statusFilter": { "title": "Complaint status filter", "minItems": 1, "maxItems": 5, "type": "array", "description": "Pick one or more complaint buckets from the dropdown. LATEST = newest regardless of state. ANSWERED / EVALUATED / SOLVED include a company reply. PENDING = still waiting for the company.", "items": { "type": "string", "enum": [ "LATEST", "PENDING", "ANSWERED", "EVALUATED", "SOLVED" ], "enumTitles": [ "Latest ā€” newest first (any status)", "Pending ā€” no company reply yet", "Answered ā€” has a company reply", "Evaluated ā€” consumer rated the reply", "Solved ā€” answered and marked solved" ] }, "default": [ "LATEST" ] }, "solvedOnly": { "title": "Solved only", "type": "boolean", "description": "Emit only complaints marked as solved by the consumer.", "default": false }, "withReplyOnly": { "title": "With company reply only", "type": "boolean", "description": "Emit only complaints in ANSWERED / EVALUATED / SOLVED status (they carry a company reply).", "default": false }, "maxComplaintsPerCompany": { "title": "Max complaints per company", "minimum": 0, "maximum": 500, "type": "integer", "description": "Cap on complaints pulled per company (most recent first). 0 = unlimited (platform pagination ceiling applies).", "default": 50 }, "maxItems": { "title": "Max items", "minimum": 1, "maximum": 100000, "type": "integer", "description": "Hard cap on total output records (companies + complaints combined).", "default": 200 }, "maxConcurrency": { "title": "Max concurrency", "minimum": 1, "maximum": 10, "type": "integer", "description": "How many companies to scrape in parallel. Default 1 = sequential (gentlest on the site). Raise only if you need speed and can accept more parallel requests.", "default": 1 }, "minDelayMs": { "title": "Min delay between requests (ms)", "minimum": 0, "maximum": 10000, "type": "integer", "description": "Soft gap between sequential HTTP requests from the same client (rate limiting).", "default": 300 }, "flatten": { "title": "Flatten nested fields", "type": "boolean", "description": "Collapse nested objects into dotted keys (e.g. reputation.finalScore) for spreadsheet-friendly output.", "default": false }, "excludeEmptyFields": { "title": "Exclude empty fields", "type": "boolean", "description": "Omit null / empty-string / empty-array fields from output records.", "default": false }, "descriptionMaxLength": { "title": "Description max length", "minimum": 0, "maximum": 100000, "type": "integer", "description": "Truncate complaint descriptions to this many characters (0 = no truncation).", "default": 0 }, "proxy": { "title": "Proxy configuration", "type": "object", "description": "Select proxies to be used by your crawler." } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } } } } } } } } }