{
"openapi": "3.0.1",
"info": {
"title": "Reclame Aqui Scraper — Brazil Complaints & Company Reputation",
"description": "Scrape Reclame Aqui, Brazil's largest consumer complaint and company reputation site. Get complaints with full text, status, solved flag, consumer score, company replies and response time for any company. Monitor your brand and competitors daily. Fast, no browser.",
"version": "0.1",
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},
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"responses": {
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"tags": [
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"requestBody": {
"required": true,
"content": {
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},
"components": {
"schemas": {
"inputSchema": {
"type": "object",
"required": [
"companies"
],
"properties": {
"companies": {
"title": "Companies",
"type": "array",
"description": "Company slugs or Reclame Aqui URLs, e.g. nubank or https://www.reclameaqui.com.br/empresa/nubank/.",
"items": {
"type": "string"
}
},
"status": {
"title": "Status filter",
"enum": [
"ALL",
"ANSWERED",
"EVALUATED",
"SOLVED",
"NOT_SOLVED"
],
"type": "string",
"description": "Which complaints to return.",
"default": "ALL"
},
"search": {
"title": "Search term",
"type": "string",
"description": "Only complaints matching this text (e.g. cartão, Pix, entrega)."
},
"maxComplaintsPerCompany": {
"title": "Max complaints per company",
"minimum": 0,
"type": "integer",
"description": "0 = as many as possible. Reclame Aqui lists only ~250 complaints per filter combination; with \"Go beyond 250 complaints\" on, the Actor splits big companies by problem type to collect many more.",
"default": 100
},
"splitFilters": {
"title": "Go beyond 250 complaints per company",
"type": "boolean",
"description": "Reclame Aqui shows at most ~250 complaints per list. When you ask for more, split the company by problem type (and by status for very common problems) to reach thousands of complaints. Duplicates are removed before billing.",
"default": true
},
"sinceDate": {
"title": "Date from",
"type": "string",
"description": "Only complaints created on or after this date (Brazil time). Absolute (2026-10-01) or relative (1 day, 2 weeks) — perfect for scheduled daily monitoring."
},
"untilDate": {
"title": "Date to",
"type": "string",
"description": "Only complaints created on or before this date (Brazil time). Leave empty for \"up to now\"."
},
"includeCompanyReplies": {
"title": "Include company replies",
"type": "boolean",
"description": "Also open each answered complaint to get the company's replies, the consumer's follow-ups and final comment. Slower and charged as an extra event.",
"default": false
},
"includeCompanyStats": {
"title": "Include company reputation stats",
"type": "boolean",
"description": "Add the company's current reputation to every complaint: RA1000/Bom/Ruim status, final score, solved rate, answered rate, would-do-business-again rate and average response time. Free — no extra charge.",
"default": false
},
"proxyConfiguration": {
"title": "Proxy",
"type": "object",
"description": "Brazilian residential proxies are used by default: Reclame Aqui blocks most datacenter IPs.",
"default": {
"useApifyProxy": true,
"apifyProxyGroups": [
"RESIDENTIAL"
],
"apifyProxyCountry": "BR"
}
}
}
},
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"properties": {
"data": {
"type": "object",
"properties": {
"id": {
"type": "string"
},
"actId": {
"type": "string"
},
"userId": {
"type": "string"
},
"startedAt": {
"type": "string",
"format": "date-time",
"example": "2025-01-08T00:00:00.000Z"
},
"finishedAt": {
"type": "string",
"format": "date-time",
"example": "2025-01-08T00:00:00.000Z"
},
"status": {
"type": "string",
"example": "READY"
},
"meta": {
"type": "object",
"properties": {
"origin": {
"type": "string",
"example": "API"
},
"userAgent": {
"type": "string"
}
}
},
"stats": {
"type": "object",
"properties": {
"inputBodyLen": {
"type": "integer",
"example": 2000
},
"rebootCount": {
"type": "integer",
"example": 0
},
"restartCount": {
"type": "integer",
"example": 0
},
"resurrectCount": {
"type": "integer",
"example": 0
},
"computeUnits": {
"type": "integer",
"example": 0
}
}
},
"options": {
"type": "object",
"properties": {
"build": {
"type": "string",
"example": "latest"
},
"timeoutSecs": {
"type": "integer",
"example": 300
},
"memoryMbytes": {
"type": "integer",
"example": 1024
},
"diskMbytes": {
"type": "integer",
"example": 2048
}
}
},
"buildId": {
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},
"defaultKeyValueStoreId": {
"type": "string"
},
"defaultDatasetId": {
"type": "string"
},
"defaultRequestQueueId": {
"type": "string"
},
"buildNumber": {
"type": "string",
"example": "1.0.0"
},
"containerUrl": {
"type": "string"
},
"usage": {
"type": "object",
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"type": "integer",
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},
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"type": "integer",
"example": 1
},
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},
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"type": "integer",
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"type": "integer",
"example": 0
},
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"type": "integer",
"example": 0
},
"PROXY_UNBLOCKER_UNITS": {
"type": "integer",
"example": 0
}
}
},
"usageTotalUsd": {
"type": "number",
"example": 0.00005
},
"usageUsd": {
"type": "object",
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"type": "integer",
"example": 0
},
"KEY_VALUE_STORE_WRITES": {
"type": "number",
"example": 0.00005
},
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"type": "integer",
"example": 0
},
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"type": "integer",
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"type": "integer",
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"type": "integer",
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