{
  "openapi": "3.0.1",
  "info": {
    "title": "Capterra Reviews Scraper – Ratings, Pros & Cons",
    "description": "Scrape Capterra software reviews by product URL, name or category: ratings, pros and cons, comments, vendor reply, reviewer job title, country, industry and company size. Goes past 10,000 reviews per product. Filter by stars, company size, country and dates; monitor new reviews. JSON, CSV or Excel.",
    "version": "0.0",
    "x-build-id": "SOBOVWilN9bBDwtZ1"
  },
  "servers": [
    {
      "url": "https://api.apify.com/v2"
    }
  ],
  "paths": {
    "/acts/nice_dev~capterra-reviews-scraper/run-sync-get-dataset-items": {
      "post": {
        "operationId": "run-sync-get-dataset-items-nice_dev-capterra-reviews-scraper",
        "x-openai-isConsequential": false,
        "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
        "tags": [
          "Run Actor"
        ],
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "$ref": "#/components/schemas/inputSchema"
              }
            }
          }
        },
        "parameters": [
          {
            "name": "token",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            },
            "description": "Enter your Apify token here"
          }
        ],
        "responses": {
          "200": {
            "description": "OK"
          }
        }
      }
    },
    "/acts/nice_dev~capterra-reviews-scraper/runs": {
      "post": {
        "operationId": "runs-sync-nice_dev-capterra-reviews-scraper",
        "x-openai-isConsequential": false,
        "summary": "Executes an Actor and returns information about the initiated run in response.",
        "tags": [
          "Run Actor"
        ],
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "$ref": "#/components/schemas/inputSchema"
              }
            }
          }
        },
        "parameters": [
          {
            "name": "token",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            },
            "description": "Enter your Apify token here"
          }
        ],
        "responses": {
          "200": {
            "description": "OK",
            "content": {
              "application/json": {
                "schema": {
                  "$ref": "#/components/schemas/runsResponseSchema"
                }
              }
            }
          }
        }
      }
    },
    "/acts/nice_dev~capterra-reviews-scraper/run-sync": {
      "post": {
        "operationId": "run-sync-nice_dev-capterra-reviews-scraper",
        "x-openai-isConsequential": false,
        "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
        "tags": [
          "Run Actor"
        ],
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "$ref": "#/components/schemas/inputSchema"
              }
            }
          }
        },
        "parameters": [
          {
            "name": "token",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            },
            "description": "Enter your Apify token here"
          }
        ],
        "responses": {
          "200": {
            "description": "OK"
          }
        }
      }
    }
  },
  "components": {
    "schemas": {
      "inputSchema": {
        "type": "object",
        "properties": {
          "startUrls": {
            "title": "Product or category URLs",
            "maxItems": 1000,
            "type": "array",
            "description": "Capterra product pages (`https://www.capterra.com/p/135003/Slack/`, `/reviews/` too, or capterra.com, .co.uk, .ca, .com.au, .in, .com.de: `https://www.capterra.co.uk/software/135003/slack`), Software Advice product pages (`https://www.softwareadvice.com/product/154669-slack/`) or GetApp product pages. A Capterra category (`https://www.capterra.com/directory/30021/crm/software`) adds its first **Max products per category** products. Max 1 000 URLs.",
            "default": [],
            "items": {
              "type": "object",
              "required": [
                "url"
              ],
              "properties": {
                "url": {
                  "type": "string",
                  "title": "URL of a web page",
                  "format": "uri"
                }
              }
            }
          },
          "query": {
            "title": "Product name",
            "maxLength": 200,
            "type": "string",
            "description": "Software name as shown on Capterra (e.g. `Salesforce Sales Cloud`): the best match of the site's own search is used, and named in the log."
          },
          "searchQueries": {
            "title": "More product names",
            "maxItems": 100,
            "uniqueItems": true,
            "type": "array",
            "description": "Several products in one run, by name. Added to **Product name** and to the URLs; a product reached twice is read once.",
            "default": [],
            "items": {
              "type": "string"
            }
          },
          "maxProductsPerCategory": {
            "title": "Max products per category",
            "minimum": 1,
            "maximum": 1000,
            "type": "integer",
            "description": "For category URLs: how many products of the category (in the site's order) are read. Each product then gets up to **Max reviews per product** reviews.",
            "default": 10
          },
          "maxItems": {
            "title": "Max reviews",
            "minimum": 0,
            "maximum": 1000000,
            "type": "integer",
            "description": "Maximum number of reviews to save for the whole run (after deduplication and filters). 0 = no limit.",
            "default": 100
          },
          "maxItemsPerQuery": {
            "title": "Max reviews per product",
            "minimum": 0,
            "maximum": 1000000,
            "type": "integer",
            "description": "Cap for EACH product, so that the first product cannot use up the whole **Max reviews** budget. 0 = all its reviews (beyond 10 000 the Actor splits the product by stars, company size and time used to reach the older ones; see Known limitations in the README).",
            "default": 0
          },
          "sortBy": {
            "title": "Sort reviews by",
            "enum": [
              "most_recent",
              "most_helpful",
              "highest_rating",
              "lowest_rating"
            ],
            "type": "string",
            "description": "Order in which reviews are read (and saved).",
            "default": "most_recent"
          },
          "includeReviewerDetails": {
            "title": "Reviewer job title, country and recommendation",
            "type": "boolean",
            "description": "Adds the reviewer's job title, country and 0-10 likelihood to recommend, read from Capterra UK review pages (about one more page per 25 recent reviews, more for older ones; same price). Off = faster, those 3 fields are null (always filled with Reviewer countries, which reads the Capterra UK pages). Needs the product's Capterra URL (a product name, a Software Advice or a GetApp URL leaves them null) and is not given with the **Most helpful** order.",
            "default": true
          },
          "includeProductDetails": {
            "title": "Product details",
            "type": "boolean",
            "description": "Adds the product's overall rating, rating breakdown (1-5 stars), average sub-ratings, category, logo and top alternatives to every review of that product (one more page per product). Charged once per product (see Pricing).",
            "default": false
          },
          "starRatings": {
            "title": "Star ratings",
            "uniqueItems": true,
            "type": "array",
            "description": "Only reviews with these overall ratings. Empty = all.",
            "items": {
              "type": "string",
              "enum": [
                "5",
                "4",
                "3",
                "2",
                "1"
              ],
              "enumTitles": [
                "5 stars",
                "4 stars",
                "3 stars",
                "2 stars",
                "1 star"
              ]
            },
            "default": []
          },
          "companySizes": {
            "title": "Reviewer company size",
            "uniqueItems": true,
            "type": "array",
            "description": "Only reviews written by people from companies of these sizes. Empty = all (reviews without a company size included).",
            "items": {
              "type": "string",
              "enum": [
                "A",
                "B",
                "C",
                "D",
                "E",
                "F",
                "G",
                "H",
                "I"
              ],
              "enumTitles": [
                "Self-employed",
                "2-10 employees",
                "11-50 employees",
                "51-200 employees",
                "201-500 employees",
                "501-1,000 employees",
                "1,001-5,000 employees",
                "5,001-10,000 employees",
                "10,000+ employees"
              ]
            },
            "default": []
          },
          "timeUsed": {
            "title": "Time the reviewer used the software",
            "uniqueItems": true,
            "type": "array",
            "description": "Only reviews from people who used the product for this long. Empty = all.",
            "items": {
              "type": "string",
              "enum": [
                "FreeTrial",
                "LessThan6Months",
                "LessThan12Months",
                "LessThan2Years",
                "MoreThan2Years"
              ],
              "enumTitles": [
                "Free trial",
                "Less than 6 months",
                "6-12 months",
                "1-2 years",
                "2+ years"
              ]
            },
            "default": []
          },
          "reviewerCountries": {
            "title": "Reviewer countries",
            "maxItems": 50,
            "uniqueItems": true,
            "type": "array",
            "description": "Only reviews written from these countries: 2-letter codes (`gb`, `us`, `in`, `ca`, `fr`…). Filtered by Capterra UK, which does not give the reasons for choosing / switching, the vendor reply, the usage frequency or earlier versions: those fields are null when this filter is set. Needs the product's Capterra URL: a product given by name, Software Advice or GetApp URL is skipped with this filter. Empty = all countries.",
            "default": [],
            "items": {
              "type": "string"
            }
          },
          "postedAfter": {
            "title": "Written after",
            "type": "string",
            "description": "Only reviews written on or after this date (`writtenOn`, the date of the latest version of an edited review): `2026-09-01`, or a period before now such as `7 days`, `2 weeks`, `1 month` (API: `24 hours` and full ISO date-times work too). With **Most recent** order, reading stops at the first older review."
          },
          "postedBefore": {
            "title": "Written before",
            "type": "string",
            "description": "Only reviews written on or before this date (the whole day is included), or older than a period such as `30 days`."
          },
          "keywords": {
            "title": "Keywords",
            "maxItems": 50,
            "uniqueItems": true,
            "type": "array",
            "description": "Keep only the reviews whose title, pros, cons or comments contain at least one of these words (whole words; case and accents ignored).",
            "default": [],
            "items": {
              "type": "string"
            }
          },
          "excludeKeywords": {
            "title": "Exclude keywords",
            "maxItems": 50,
            "uniqueItems": true,
            "type": "array",
            "description": "Drop the reviews whose title, pros, cons or comments contain one of these words (case and accents ignored).",
            "default": [],
            "items": {
              "type": "string"
            }
          },
          "reviewerIndustries": {
            "title": "Reviewer industries",
            "maxItems": 50,
            "uniqueItems": true,
            "type": "array",
            "description": "Keep only the reviews whose reviewer industry contains one of these words, as whole words (e.g. `Hospital`, `Retail`, `Computer Software`: `Hospital` does not keep `Hospitality`). Case ignored. Reviews without an industry are dropped.",
            "default": [],
            "items": {
              "type": "string"
            }
          },
          "verifiedOnly": {
            "title": "Verified reviewers only",
            "type": "boolean",
            "description": "Keep only reviews whose reviewer was validated by the site (`reviewer.isValidated`). With Reviewer countries, Capterra UK shows the mark on some validated reviewers only: the others are dropped.",
            "default": false
          },
          "excludeIncentivized": {
            "title": "Exclude incentivized reviews",
            "type": "boolean",
            "description": "Drop the reviews written in exchange for a gift or invited with an incentive (`incentivized` other than `NoIncentive`).",
            "default": false
          },
          "withResponseOnly": {
            "title": "Only reviews with a vendor reply",
            "type": "boolean",
            "description": "Keep only the reviews the software vendor answered. Not with Reviewer countries: the pages of a country do not show the vendor reply.",
            "default": false
          },
          "onlyNew": {
            "title": "Only new reviews",
            "type": "boolean",
            "description": "Skip the reviews that a previous run (same **Memory key**) already delivered: they are not saved and not charged. With **Most recent** order, reading of a product stops at its first known review. First run = everything is new.",
            "default": false
          },
          "stateKey": {
            "title": "Memory key",
            "pattern": "^[a-zA-Z0-9_-]{1,64}$",
            "maxLength": 64,
            "type": "string",
            "description": "Name of the memory used by **Only new reviews**. Give each schedule / task its own key (e.g. `crm-watch`) so that they do not share their memory. Letters, digits, `-` and `_`.",
            "default": "default"
          },
          "resetState": {
            "title": "Reset the memory",
            "type": "boolean",
            "description": "Forget everything remembered under this **Memory key** before the run: this run returns (and charges) every review again. Untick it afterwards.",
            "default": false
          },
          "proxyConfiguration": {
            "title": "Proxy configuration",
            "type": "object",
            "description": "Apify Proxy or your own proxies. Keep the default: it is included in the price. The residential Apify proxy is not available in this Actor.",
            "default": {
              "useApifyProxy": true
            }
          },
          "maxConcurrency": {
            "title": "Max concurrency",
            "minimum": 1,
            "maximum": 50,
            "type": "integer",
            "description": "Maximum number of requests processed in parallel.",
            "default": 4
          },
          "maxRequestsPerMinute": {
            "title": "Max requests per minute",
            "minimum": 10,
            "maximum": 2000,
            "type": "integer",
            "description": "Most requests to the sites in any 60 seconds, all of them counted (review pages, product pages, searches). Lower it if the log shows HTTP 429 / 403.",
            "default": 120
          },
          "minRequestIntervalMs": {
            "title": "Min delay between requests",
            "minimum": 0,
            "maximum": 60000,
            "type": "integer",
            "description": "Smallest gap between two requests, in milliseconds. 0 = no gap.",
            "default": 0
          },
          "maxRequestRetries": {
            "title": "Max request retries",
            "minimum": 0,
            "maximum": 20,
            "type": "integer",
            "description": "Retries per request before it is marked as failed. Behind a proxy, a request the site turns away is also retried on a new proxy session up to 10 times without using up these retries.",
            "default": 5
          },
          "debugLog": {
            "title": "Debug log",
            "type": "boolean",
            "description": "Include debug messages in the run log.",
            "default": false
          },
          "productUrl": {
            "title": "productUrl (alias of startUrls)",
            "type": "string",
            "description": "Accepted for compatibility: one product URL."
          },
          "productName": {
            "title": "productName (alias of query)",
            "type": "string",
            "description": "Accepted for compatibility: one product name."
          },
          "maxResults": {
            "title": "maxResults (alias of maxItems)",
            "type": "integer",
            "description": "Accepted for compatibility."
          },
          "maxReviews": {
            "title": "maxReviews (alias of maxItems)",
            "type": "integer",
            "description": "Accepted for compatibility."
          },
          "maxReviewsPerProduct": {
            "title": "maxReviewsPerProduct (alias of maxItemsPerQuery)",
            "type": "integer",
            "description": "Accepted for compatibility."
          },
          "maxReviewsPerProfile": {
            "title": "maxReviewsPerProfile (alias of maxItemsPerQuery)",
            "type": "integer",
            "description": "Accepted for compatibility."
          },
          "sort": {
            "title": "sort (alias of sortBy)",
            "type": "string",
            "description": "Accepted for compatibility: also MOST_RECENT, HIGHEST_COMPLETENESS_SCORE, HIGHEST_RATED, LOWEST_RATED."
          },
          "sortOrder": {
            "title": "sortOrder (alias of sortBy)",
            "type": "string",
            "description": "Accepted for compatibility."
          },
          "minRating": {
            "title": "minRating (lowest star kept)",
            "type": "integer",
            "description": "Accepted for compatibility: turned into Star ratings."
          },
          "maxRating": {
            "title": "maxRating (highest star kept)",
            "type": "integer",
            "description": "Accepted for compatibility: turned into Star ratings."
          },
          "publishedAfter": {
            "title": "publishedAfter (alias of postedAfter)",
            "type": "string",
            "description": "Accepted for compatibility."
          },
          "reviewedAfter": {
            "title": "reviewedAfter (alias of postedAfter)",
            "type": "string",
            "description": "Accepted for compatibility."
          },
          "fromDate": {
            "title": "fromDate (alias of postedAfter)",
            "type": "string",
            "description": "Accepted for compatibility."
          },
          "publishedBefore": {
            "title": "publishedBefore (alias of postedBefore)",
            "type": "string",
            "description": "Accepted for compatibility."
          },
          "toDate": {
            "title": "toDate (alias of postedBefore)",
            "type": "string",
            "description": "Accepted for compatibility."
          },
          "onlyVerified": {
            "title": "onlyVerified (alias of verifiedOnly)",
            "type": "boolean",
            "description": "Accepted for compatibility."
          },
          "incremental": {
            "title": "incremental (alias of onlyNew)",
            "type": "boolean",
            "description": "Accepted for compatibility."
          },
          "monitorKey": {
            "title": "monitorKey (alias of stateKey)",
            "type": "string",
            "description": "Accepted for compatibility."
          }
        }
      },
      "runsResponseSchema": {
        "type": "object",
        "properties": {
          "data": {
            "type": "object",
            "properties": {
              "id": {
                "type": "string"
              },
              "actId": {
                "type": "string"
              },
              "userId": {
                "type": "string"
              },
              "startedAt": {
                "type": "string",
                "format": "date-time",
                "example": "2025-01-08T00:00:00.000Z"
              },
              "finishedAt": {
                "type": "string",
                "format": "date-time",
                "example": "2025-01-08T00:00:00.000Z"
              },
              "status": {
                "type": "string",
                "example": "READY"
              },
              "meta": {
                "type": "object",
                "properties": {
                  "origin": {
                    "type": "string",
                    "example": "API"
                  },
                  "userAgent": {
                    "type": "string"
                  }
                }
              },
              "stats": {
                "type": "object",
                "properties": {
                  "inputBodyLen": {
                    "type": "integer",
                    "example": 2000
                  },
                  "rebootCount": {
                    "type": "integer",
                    "example": 0
                  },
                  "restartCount": {
                    "type": "integer",
                    "example": 0
                  },
                  "resurrectCount": {
                    "type": "integer",
                    "example": 0
                  },
                  "computeUnits": {
                    "type": "integer",
                    "example": 0
                  }
                }
              },
              "options": {
                "type": "object",
                "properties": {
                  "build": {
                    "type": "string",
                    "example": "latest"
                  },
                  "timeoutSecs": {
                    "type": "integer",
                    "example": 300
                  },
                  "memoryMbytes": {
                    "type": "integer",
                    "example": 1024
                  },
                  "diskMbytes": {
                    "type": "integer",
                    "example": 2048
                  }
                }
              },
              "buildId": {
                "type": "string"
              },
              "defaultKeyValueStoreId": {
                "type": "string"
              },
              "defaultDatasetId": {
                "type": "string"
              },
              "defaultRequestQueueId": {
                "type": "string"
              },
              "buildNumber": {
                "type": "string",
                "example": "1.0.0"
              },
              "containerUrl": {
                "type": "string"
              },
              "usage": {
                "type": "object",
                "properties": {
                  "ACTOR_COMPUTE_UNITS": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATASET_READS": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATASET_WRITES": {
                    "type": "integer",
                    "example": 0
                  },
                  "KEY_VALUE_STORE_READS": {
                    "type": "integer",
                    "example": 0
                  },
                  "KEY_VALUE_STORE_WRITES": {
                    "type": "integer",
                    "example": 1
                  },
                  "KEY_VALUE_STORE_LISTS": {
                    "type": "integer",
                    "example": 0
                  },
                  "REQUEST_QUEUE_READS": {
                    "type": "integer",
                    "example": 0
                  },
                  "REQUEST_QUEUE_WRITES": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATA_TRANSFER_INTERNAL_GBYTES": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATA_TRANSFER_EXTERNAL_GBYTES": {
                    "type": "integer",
                    "example": 0
                  },
                  "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                    "type": "integer",
                    "example": 0
                  },
                  "PROXY_SERPS": {
                    "type": "integer",
                    "example": 0
                  },
                  "PROXY_UNBLOCKER_UNITS": {
                    "type": "integer",
                    "example": 0
                  }
                }
              },
              "usageTotalUsd": {
                "type": "number",
                "example": 0.00005
              },
              "usageUsd": {
                "type": "object",
                "properties": {
                  "ACTOR_COMPUTE_UNITS": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATASET_READS": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATASET_WRITES": {
                    "type": "integer",
                    "example": 0
                  },
                  "KEY_VALUE_STORE_READS": {
                    "type": "integer",
                    "example": 0
                  },
                  "KEY_VALUE_STORE_WRITES": {
                    "type": "number",
                    "example": 0.00005
                  },
                  "KEY_VALUE_STORE_LISTS": {
                    "type": "integer",
                    "example": 0
                  },
                  "REQUEST_QUEUE_READS": {
                    "type": "integer",
                    "example": 0
                  },
                  "REQUEST_QUEUE_WRITES": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATA_TRANSFER_INTERNAL_GBYTES": {
                    "type": "integer",
                    "example": 0
                  },
                  "DATA_TRANSFER_EXTERNAL_GBYTES": {
                    "type": "integer",
                    "example": 0
                  },
                  "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                    "type": "integer",
                    "example": 0
                  },
                  "PROXY_SERPS": {
                    "type": "integer",
                    "example": 0
                  },
                  "PROXY_UNBLOCKER_UNITS": {
                    "type": "integer",
                    "example": 0
                  }
                }
              }
            }
          }
        }
      }
    }
  }
}