{ "openapi": "3.0.1", "info": { "title": "Capterra Reviews Scraper API — Ratings, Pros & Competitor Intel", "description": "Scrape Capterra software reviews by product, keyword or category. Get all 6 ratings, pros & cons, verified reviewer profiles, vendor replies, and competitor intel — the rivals each buyer considered or switched from. 14 filters. Export to CSV, Excel & JSON. No login.", "version": "0.1", "x-build-id": "ug6gqc14ESr9Yc6ag" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/trakk~capterra-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-trakk-capterra-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/trakk~capterra-reviews-scraper/runs": { "post": { "operationId": "runs-sync-trakk-capterra-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/trakk~capterra-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-trakk-capterra-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": { "productUrls": { "title": "Product URLs", "type": "array", "description": "Capterra product pages, e.g. https://www.capterra.com/p/135003/Slack/ . Reviews are scraped for each.", "items": { "type": "object", "required": [ "url" ], "properties": { "url": { "type": "string", "title": "URL of a web page", "format": "uri" } } } }, "searchQueries": { "title": "Search queries", "type": "array", "description": "Find products by keyword (e.g. \"project management\"). The top matches are resolved to real products and scraped — no guessing by company name.", "items": { "type": "string" } }, "categoryUrls": { "title": "Category URLs", "type": "array", "description": "Capterra category pages, e.g. https://www.capterra.com/project-management-software/ . Products listed on the page are scraped.", "items": { "type": "object", "required": [ "url" ], "properties": { "url": { "type": "string", "title": "URL of a web page", "format": "uri" } } } }, "maxItems": { "title": "Max reviews (total)", "minimum": 1, "type": "integer", "description": "Global cap on reviews saved across the whole run. Filtered and duplicate reviews are never counted or charged.", "default": 1000 }, "maxReviewsPerProduct": { "title": "Max reviews per product", "minimum": 1, "type": "integer", "description": "Cap on reviews saved for each product.", "default": 200 }, "maxProductsPerQuery": { "title": "Max products per search / category", "minimum": 1, "maximum": 100, "type": "integer", "description": "How many top products to take from each search query or category page.", "default": 5 }, "sort": { "title": "Sort reviews by", "enum": [ "MOST_RECENT", "MOST_HELPFUL", "HIGHEST_RATED", "LOWEST_RATED", "HIGHEST_COMPLETENESS_SCORE" ], "type": "string", "description": "Order applied to the reviews collected from each product (most recent, highest/lowest rated, or most complete).", "default": "MOST_RECENT" }, "includeProductAggregate": { "title": "Include product summary", "type": "boolean", "description": "Save a per-product summary (overall rating, review count, category) to a separate Products dataset — free, not charged.", "default": true }, "minOverallRating": { "title": "★ Minimum overall rating", "minimum": 1, "maximum": 5, "type": "integer", "description": "Keep only reviews rated at or above this (1–5)." }, "maxOverallRating": { "title": "★ Maximum overall rating", "minimum": 1, "maximum": 5, "type": "integer", "description": "Keep only reviews rated at or below this (1–5). Combine with the minimum to isolate critics." }, "minLikelihoodToRecommend": { "title": "Minimum likelihood to recommend", "minimum": 0, "maximum": 10, "type": "integer", "description": "Keep only reviews whose NPS-style recommendation score is at least this (0–10)." }, "companySizes": { "title": "Company sizes", "type": "array", "description": "Keep only reviewers from companies of these sizes.", "items": { "type": "string", "enum": [ "Self-employed", "1-10 employees", "11-50 employees", "51-200 employees", "201-500 employees", "501-1,000 employees", "1,001-5,000 employees", "5,001-10,000 employees", "10,000+ employees" ] } }, "timeUsedProduct": { "title": "Time using the product", "type": "array", "description": "Keep only reviewers who used the product for one of these durations.", "items": { "type": "string", "enum": [ "Free Trial", "Less than 6 months", "6-12 months", "1-2 years", "2+ years" ] } }, "frequencyOfUse": { "title": "Frequency of use", "type": "array", "description": "Keep only reviewers who use the product this often.", "items": { "type": "string", "enum": [ "Daily", "Weekly", "Monthly", "Other" ] } }, "industries": { "title": "Industries", "type": "array", "description": "Keep only reviewers whose industry contains one of these words (e.g. \"Financial\", \"Healthcare\").", "items": { "type": "string" } }, "reviewedAfter": { "title": "Reviewed after", "type": "string", "description": "Keep only reviews published on or after this date (YYYY-MM-DD)." }, "reviewedBefore": { "title": "Reviewed before", "type": "string", "description": "Keep only reviews published on or before this date (YYYY-MM-DD)." }, "keywords": { "title": "Text keywords", "type": "array", "description": "Keep only reviews whose title, pros, cons or comments mention one of these words.", "items": { "type": "string" } }, "onlyVerified": { "title": "Only verified reviewers", "type": "boolean", "description": "Keep only reviews from reviewers Capterra validated (e.g. LinkedIn).", "default": false }, "excludeIncentivized": { "title": "Exclude incentivized reviews", "type": "boolean", "description": "Drop reviews written for a gift card or other incentive — keep organic ones only.", "default": false }, "onlyWithVendorResponse": { "title": "Only reviews with a vendor reply", "type": "boolean", "description": "Keep only reviews the software vendor publicly responded to.", "default": false }, "onlyWithAlternatives": { "title": "Only reviews naming alternatives (competitive intel)", "type": "boolean", "description": "Keep only reviews where the buyer named products they also considered or switched from — the competitive-intelligence rows.", "default": false }, "maxConcurrency": { "title": "Max concurrency", "minimum": 1, "maximum": 10, "type": "integer", "description": "How many products to scrape in parallel.", "default": 4 }, "maxRetries": { "title": "Max retries", "minimum": 1, "maximum": 8, "type": "integer", "description": "Retry budget per request for a temporary source error.", "default": 5 }, "proxyConfiguration": { "title": "Proxy", "type": "object", "description": "Access is preconfigured and recommended. Leave as is unless you know you need custom proxies.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "UNBLOCKER" ] } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } } } } } } } } }