Google Reviews — Live Agency Report Sample

Demo coffee portfolio (not a client)

Prepared by Marsh

Generated 2026-09-13 12:55 UTC

About this demonstration

PUBLIC-DATA DEMONSTRATION — not a customer endorsement. Starbucks is not our client or partner. Portfolio and account-owner labels are illustrative. The live fetch completed 13 Sep 2026, 12:51 UTC. Reviewer names, profile links, review IDs, original review text, and owner reply text are not published here. Numbers are from the actual 25-review test, not invented examples. Risk flags describe our configured review-response targets, not a judgment of the business. This sample uses the launch report template; the source fetch used build 0.4.1.

Coverage and interpretation

Requested window: 90 days; up to 25 newest reviews per location. Ratings and risk indicators describe the fetched sample, not the business's overall Google rating. A capped sample may not cover the whole window. No returned reviews means unknown, not healthy.

The response SLA is your configured follow-up target, not a Google policy. Previously seen unanswered negative reviews remain in the queue while present in the fetched sample, without a duplicate review-action charge. This is not a permanent backlog of reviews outside that sample.

Locations

Red locations

New or updated reviews

SLA breaches

Portfolio action for this review cycle

Start with 2 overdue negative review response(s).

Priority locations: Starbucks Indiranagar — demo location

Branch accountability leaderboard

Rank	Status	Location	Trend	Priority	New	Sample average	Negative	Unanswered	Why attention is needed	Recommended action
#1	red	Starbucks Indiranagar — demo location	new baseline	52	25	4.56	8.0%	2	2 negative review(s) beyond the response SLA; 2 new negative review(s)	Respond to 2 overdue negative review(s) first.

Review response action queue

#1 · Starbucks Indiranagar — demo location · 1 stars · high priority · score 95

Original review text omitted from the public sample. Your own report includes the fetched feedback.

Response SLA: breached · deadline 2026-09-05T03:20:48.965000+00:00 · owner Demo account owner

Recommended action: Respond to this negative review and route its themes to the branch owner.

#2 · Starbucks Indiranagar — demo location · 1 stars · high priority · score 95

Original review text omitted from the public sample. Your own report includes the fetched feedback.

Response SLA: breached · deadline 2026-07-25T07:49:35.249000+00:00 · owner Demo account owner

Recommended action: Respond to this negative review and route its themes to the branch owner.